Hotline Service Center

Detailed Hotline Reports

Hotline Service Center’s detailed report template captures all pertinent information.

  • Detailed report template captures who, what, where and when.
  • Same template used for both telephone and web reporting.
  • Easy to understand reporting template.
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Detailed reports provide you all the information at your fingertips.

The same detailed report template is utilized for both telephone and web initiated reports. The use of one detailed report template ensures that the same type of information is capture regardless of the reporting channel. Compliance Officers can rely on receiving consistent information through the reports.

Open-text fields provide individuals with the opportunity to report the incident in their own words. Whether over the telephone or completing the web-report, individuals can disclose as much information needed to capture the incident. The open-text fields do not have a word count limit and can be reviewed by the individual before submitting the report.


The open-text fields help individuals capture who was involved, what occurred, when the incident occurred using a calendar and time feature, and where did it take place. The report includes drop down lists to categorize the concern (E.g., allegation, complaint, etc.) and the specific topic area related to the incident (E.g., fraud and abuse, discrimination, etc.).

There is no wait period to receive hotline reports. Once reports are submitted either by the Hotline Service Center associate or the individual through the designated reporting site, the report is immediately available through your own Confidential Communication Module. All information disclosed by the individual is viewable in the report.


Web Report’s Drop Down Menus to Identify Concern

Web Report’s Drop Down Menus to Identify Concern

Open Text Boxes to Include All Relevent Details

Open Text Boxes to Include All Relevent Details

Final Hotline Report

Final Hotline Report


Learn more about Compliance Hotlines through the following articles:

 

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