Compliance Survey Center

Reliable, valuable, healthcare compliance surveys to test employees’ knowledge of the compliance program, measure progress, and benchmark results against other organizations.

  • Two compliance survey tools are available: Compliance Knowledge Survey © and the Compliance Benchmarking Survey. ©
  • These compliance surveys measure compliance program effectiveness.
  • Clients’ results are benchmarked against the National Health Care Compliance Index. ©
  • Our surveys answer three important questions: Is the compliance program effective? What are the strongest and weakest areas? How does the program compare to other organizations?
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Compliance Survey Center delivers actionable results about your Compliance Program.

Compliance Culture Survey©

The HHS OIG recommends using surveys of employees to measure compliance program effectiveness. This compliance survey has been used since 1993 to measure employees’ perceptions and attitudes in evidencing the compliance culture of an organization. Several compliance dimensions are measured in the Likert based survey. The results are benchmarked against the universe of those who have used this same survey. Many use the survey over time to measure progress in their compliance program.

Compliance Knowledge Survey©

The HHS OIG makes it clear that employees who are part of an organization with an effective compliance program should know certain things. This 30 question dichotomous survey measures the level of that knowledge and provides a means by which to assess the effectiveness of an organization’s compliance program. It further identifies both compliance program strengths and opportunity for improvements in the compliance program. The results are benchmarked against the universe of those who have completed this same survey.

Reliable Reports

CRC’s survey reports can provide Compliance Officers with reliable and actionable metrics for evidencing program effectiveness or for advising the board that additional resources are needed. The results of the surveys are tabulated and analyzed using our proprietary tools. Results from the Compliance Culture and Knowledge Surveys are assessed against the Health Care Compliance Index©, a proprietary databases developed in partnership with Strategic Management Services. Detailed reports are provided that includes graphs, comparative analysis, implication of results, as well as detailed suggestions for improving results.

Personalized Services & Client Support

Clients receive personalized services and support including suggested actions that can improve the compliance program to make it more effective.