Webinar: Evidencing Compliance Program Effectiveness

Webinar Date/Time: June 14, 2018 at 2:00-3:00 PM EST

Webinar Replay Coming Soon!

Are you doing enough to evidence that your compliance program is effective? While many Compliance Officers know that they should provide this evidence to senior management, the Board of Directors, and possibly even regulators, they may not know the best ways to show their programs are effective, how often to supply evidencing data, or even why they need to show that their compliance program is effective.

These questions, and more, will be answered during Strategic Management’s complimentary webinar on Thursday, June 14. Join our health care compliance experts to learn about effective methods, best practices, and insider tips on how to best show that your compliance program is effective. Former Inspector General, Richard Kusserow, and Senior Managing Consultant, Carrie Kusserow, will be leading the webinar and have extensive experience in managing and providing advisory services for health care compliance programs.

The webinar will focus on answering the following questions related to evidencing compliance program effectiveness:

  • How to evidence the effectiveness of the program?
  • Why is it important to assess program effectiveness?
  • How frequently should the program be assessed?
  • What needs to be evidenced on an ongoing basis?
  • What should periodic, major effectiveness assessments include?
  • How can program effectiveness be benchmarked against peers?
  • What metrics can be used to evidence effectiveness?
  • How can the compliance culture be measured?
  • How to measure what employees learned during the training lessons?
  • How to determine employees’ compliance knowledge?
  • What is difference between program and risk assessments?
  • How to set a proper scope for an effectiveness assessment?
  • Can support for compliance by executives and the Board be evidenced?

Gain valuable insight on how to evidence compliance program effectiveness, and join the Q&A with our compliance experts at the end of the webinar session to further evaluate your own program’s current evidencing methods.


Richard Kusserow served as the HHS Inspector General for 11 years. Upon his retirement from this position, he formed Strategic Management Services, an industry leader in health care compliance that has assisted over 2,000 health care organizations with compliance advisory services. As Strategic Management’s Chief Executive Officer, Mr. Kusserow provides specialized expertise on auditing and monitoring practices to evidence compliance program effectiveness, as well as evaluation of compliance program operations, compliance documents, and examination of regulatory requirements and enforcement trends as they relate to the OIG’s seven elements of an effective compliance program. Read his full bio here.

Carrie Kusserow, MA, CHC, CHPC, CCEP and Strategic Management Senior Managing Consultant, has over 15 years of compliance consulting experience with expertise in False Claims, Anti-Kickback regulations, Stark Laws, HIPAA Privacy and Security, Fraud, Waste and Abuse, and Medicare Marketing regulations. She specializes in compliance advisory services including corporate compliance program development and implementation, evaluation of compliance program effectiveness, compliance risk assessments, policy and procedure development, investigations, and hotline operations and issues management. Ms. Kusserow is also responsible for oversight of Strategic Management’s Compliance Resource Center, which provides policy and procedure development, online training, surveys, sanction screening, and hotline services. Read her full bio here.

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