Compliance Connection
November 2017

Compliance Resource Center is dedicated to keeping you informed on what’s new in the healthcare compliance industry and our suite of solutions. Below you will find important updates, relevant articles, and more.

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Hotline Service Center

Looking to offer your employees an avenue to communicate their compliance concerns anonymously? CRC specifically designed our Hotline Service Center solution to be an easy and efficient way for your workforce to feel comfortable reporting possible violations. Both our telephonic and web-based reporting systems provide your employees with a safe, reputable way to voice their concerns, which can help stop compliance issues before they get too serious.

Visit CRC’s Hotline Service Center page to learn about this cost-effective solution that can help your organization avoid potential whistleblower cases. We also encourage our clients to join us for one of our free online demos. 

For more information about the Hotline Service Center, or to learn how you can better manage your hotline reports, please contact CRC Support at (703) 683-9600 ext. 492 |

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Sanction Screening Services

Simplify your in-house sanction screening efforts by using our automated S3 tool.  Don’t have the manpower to handle sanction screening internally? Then outsource to CRC instead and let us handle the entire sanction screening process for you. Both approaches will help you identify possible and/or confirmed matches to names on federal and state exclusion databases while enabling you to better manage your sanctions screening process. Keeping track of sanctioned individuals and entities may seem overwhelming for organizations of any size, but with our screening services you can let our S3 Tool and outsourced service do the work.

To learn more, visit the Sanction Screening Services page and register to attend one of our free online demos!

For more information about our Compliance Sanction Screening and Verification Services, contact Jillian Bower-Concepcion at (703) 683-9600 ext. 405 |

Monthly Updates

The following federal and state agencies recently updated their sanction and exclusion data:

Federal Databases

  • DEA
  • NPI Registry

The DEA CCAD database was updated on October 30, 2017. The NPI Registry database was updated on October 27, 2017. The OIG SAM database was updated on October 26, 2017. The DEA and OFAC SDN databases were updated on October 24, 2017. The OIG LEIE database was updated on October 19, 2017. The DEA ACAD database was updated on October 17, 2017. 

State Databases

  • AK
  • AL
  • AR
  • CA
  • CT
  • FL
  • GA
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • NC
  • ND
  • NE
  • NJ
  • NV
  • NY
  • OH
  • PA
  • SC
  • TX
  • VT
  • WV
  • WV2




The MS and PA databases were updated on October 31, 2017. The following databases were updated on October 30, 2017: GA, KY, MN, NE, NV and SC. The IA and KS databases were updated on October 27, 2017. The AK, ID, IL, MI, MO and NJ databases were updated on October 26, 2017. The following databases were updated on October 25, 2017: AL, CA, FL, LA, ND, NY, OH and TX. The AR database was updated on October 23, 2017. The following databases were updated on October 18, 2017: CT, IN, MA, MD, ME, NC, VT, WV and WV2.

Stay aware of additional updates throughout the month by checking What’s New” in the S3 section of our website.

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Compliance Survey Center

Measure the effectiveness of your organization’s compliance program using CRC’s proprietary surveys, the Compliance Knowledge Survey and the Compliance Culture Survey. These surveys provide organizations with an easy and anonymous way of measuring compliance culture and knowledge from employees’ viewpoints. Our surveys have been professionally developed, validated, and successfully used for over 20 years. You can implement our surveys individually or together, depending on the needs of your program. This solution can help improve your organization’s work environment and provides you with a reliable tool to assess your program.

For more information about our Compliance Survey Center, contact Jillian Bower-Concepcion at (703) 683-9600 ext. 405 |

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Policy Resource Center

Utilize CRC’s online library of policy and compliance documents to update your existing policies or implement new policies. Visit our Policy Resource Center page to learn more about this valuable solution and register to attend one of our free online demos. We have added the following documents this month:

Physician Practice

  • Physician Practice Auditing & Monitoring Policy* (New!)
  • Physician Practice Billing and Coding Policy* (New!)
  • Physician Practice Business Courtesies Policy (V 2.0)
  • Physician Practice Compliance Officer Duties and Responsibilities* (New!)
  • Physician Practice Gift Policy* (New!)
  • Physician Practice Hotline Policy*(New!)
  • Physician Practice Office Records Management Policy* (New!)
  • Physician Practice Problem Reporting and Non-Retaliation Policy* (New!)
  • Physician Practice Professional and Business Courtesies Policy (V 3.0)
  • Physician Practice Responding to a Search Warrant Policy* (New!)
  • Physician Practice Sanction Screening Policy* (New!)

You can find each of these documents under their respective categories or you can conduct a “Recent Policy” search in the PRC. If you’re looking for a specific document and can’t find it, please submit a request for development to our team at

To learn more about the PRC or sign up for a demonstration on how to use this solution, contact CRC.

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Training Center

E-learning is the latest approach to training your workforce on compliance-related areas. This approach allows employees to access an online training program at a time most convenient to them. CRC has developed our Training Center solution to address all aspects of the challenges associated with getting employees to understand your compliance program. Our Training Center offers up-to-date materials to conduct comprehensive online training about your compliance program and other high-risk areas unique to your organization.

Visit the Training Center to learn more and schedule a training session today to refine your program’s operations and refresh your organization’s understanding of compliance.

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